About Us

Old School Customer Service was founded to fill a void, plain and simple. As truck enthusiasts ourselves, we found it nearly impossible to find truly knowledgeable sales help or after-sale support when it comes to vehicle modifications. As marketplaces have continued to take over online commerce, there's no shortage of companies selling off-road parts online. There is, however, a shortage of off-road companies offering old-school customer service with expert help. 

That's where sets itself apart from the rest. We provide Old School Customer Service - you know, real service. For instance, we pick up the phone even on Sundays or late at night. We know that you're excited to get your parts and install them. We know this because that's how we are! We know you may have questions about the parts you recently purchased. Not only do we work tirelessly to ensure you're informed about part and manufacturer options and that you get your parts quickly, we're happy to offer our firsthand experience and installation help.

Speaking with an Offroad Alliance representative is like chatting with a fellow-enthusiast at the car meet or on the trails. We'll make recommendations based on your needs and our experience, not based on our bottom line. Each one of us, from our website's developers to the company's owners drive modified off-road vehicles. We live it, breathe it and love it. When it comes time to put together your next build, forget the trial and error - call Offroad Alliance.

In addition to our website, we have two retail, warehouse and installation shops located near Boston and Houston. Our busy installation bays and extensive warehouse inventory means that we test, install and use the products we sell every day.

Meet Our Sales and Customer Service Team: 


Jeff is the founder of Offroad Alliance, having started his 4x4 truck addiction early in life. He spent an entire summer when he was in high school customizing his first Toyota pickup. Since those days he has customized many trucks and Jeeps, always for his own use. When he purchased a Ford Raptor in 2013 and wasn’t happy with the fog light solutions that were available, he decided to create his own. 

Jeff built a prototype and splashed some pictures around the internet. It was when he got calls from other owners asking if the kit could be made for them that he got started selling truck parts. He has since designed and manufactured many other truck parts and accessories. Jeff’s commitment to quality and his desire to provide the highest level of service is what makes him unique. He finds it enjoyable and rewarding to chat about trucks and mods and supply parts to other truck enthusiasts. 


Chris is the Director of Sales and Customer Service, and manages discussion forum outreach for Offroad Alliance. Chris' first off-road vehicle was a 2010 Ford SVT Raptor. In 2012, Chris founded Crown Offroad - an online retailer specializing in the F-150 Raptor. When Crown Offroad merged with Ford Raptor Lights 2017, Offroad Alliance was born. Chris has been a prominent figure in the F-150 Raptor scene for 11+ years, and loved spending his time playing in the sand throughout the Southwest USA.

Chris has owned 3 F-150 Raptors, his most recent being a heavily modified 2018 SuperCrew. After moving to the east coast in 2018, Chris spent his time off-roading up and down the East Coast in his 2018 TRD Pro Tacoma outfitted with King Suspension, Camburg UCAs, cold air intake, exhaust, wheels, tires, and Baja Designs lights galore. Chris is our in-house Raptor expert, call him today and start your Raptor build off the right way from the start!


When he's not busy helping customers, Cody is also the social media content creator for Offroad Alliance. His passion for cars and trucks started at a very young age. He grew up watching and learning from his own father, who has also been involved in the aftermarket parts world for many years. In addition, Cody's Grandfather had a vast classic car collection which is the subject of many fond childhood memories. Cody has built many off-road rigs over the years, including an 87 GMC Jimmy with a 6" on 35" tires and a 1988 Jeep Grand Cherokee with a 4" lift.

After serving 8 years Active Duty in the Army, he entered the world of new Ford truck sales in 2016. Cody quickly became passionate for the F-150 Raptor and launched his popular Instagram page @theraptorconnection. Cody decided to join the Offroad Alliance team because aftermarket modifications and off-roading have always been a passion of his. His current truck is a 2019 F-150 FTX with ICON Alloys wheels, Toyo tires, Baja Designs fog lights, and Alpharex headlights. If you're contacting us by phone or chat or on social media, chances are you'll have the opportunity to talk to Cody!


Cole was born and raised in Florida, and now resides in Arizona where he has lived for 12 years. Trucks have been a hobby and passion of Cole's since he was a kid, from mud trucks in Florida to desert trucks in Arizona. Upon moving to Arizona, he competed in off-road racing for a number of years. He starting racing dirt bikes, then moved on to racing his 500hp class 1450 race truck with 30" of suspension travel for several seasons, including racing in the Mint 400, Battle at Primm and Rage at the River, just to name a few.

Currently Cole has a RZR 1000 as his family's off-road toy. He's interested in just about anything high performance with a motor! Prior to joining the Offroad Alliance team, he spent 7 years in off-road parts sales. No matter what your goals are, Cole has the personal and professional experience to assist in any manner possible!


A native of Houston, TX, the the off-roading bug bit Matt at an early age. His first off-road vehicle was a lifted 2-door Jeep Wrangler TJ used for trail riding and rock crawling during his high school years. These days, Matt still owns a Jeep - a 2007 4-door Wrangler JK. In addition to his Jeep, Matt drives a heavily modified 2013 Ford F-150 SVT Raptor. With the purchase of his Raptor in 2013, he was introduced to the world of high-speed off-roading, which has led him to seek involvement with local clubs and attend several Raptor off-road events around the country. Matt's Raptor is outfitted with bumpers from N-FAB and Forged Offroad, full ICON Vehicle Dynamics RXT suspension, as well as several performance and lighting mods. If you visit our Conroe, TX location or contact us by phone, you're bound to talk to Matt!


Nick's relationship with our company began as a customer while researching modifications for his 2019 Velocity Blue F-150 Raptor. He first learned of Offroad Alliance while browsing discussion forums before heading to Moab for a 2 week road trip to take on Hells Revenge with his Australian Cattle Dog, Narlie. Nick would end up being bitten by the off-road bug so hard, that Moab was only the first of several adventurous cross-country trips in his Raptor. Adventure was nothing new to Nick, who spent several years as a professional skateboarder sponsored by Vans®. You might say Nick was so enamored with his experience with Offroad Alliance as a customer and his new-found passion for off-roading, that he felt compelled to make a career change and work for our company where he now holds a position in Sales and Marketing.

Nick loves spending time with customers help them make their goals become a reality, with the unique perspective of once being in their shoes. Nick's current off-road rig is a 2018 Toyota Tacoma TRD outfitted with a front bumper and rock sliders by Shrockworks, ICON Vehicle Dynamics Stage 9 Suspension, ICON Alloys wheels wrapped in Nitto Ridge Grapplers, RCI skid plates, and loads of Rigid LED Lighting. Nick has a very well-rounded knowledge of our product offerings with plenty of firsthand experience with some of our most popular modifications for the Raptor and Tacoma.


Thomas is the in-house Toyota 4WD guru at Offroad Alliance and manages our Conroe, TX location. Thomas' addiction to high-performance vehicles started in high school when he bought his first vehicle - a Dodge Charger. Thomas quickly became hooked on the performance, power and the world of aftermarket modifications. After moving Colorado, Thomas quickly realized his need for a 4WD vehicle - that's when his off-roading addiction began. He switched out his Charger for Toyota 4Runner and was instantly hooked after going off-road for the first time.

Thomas now drives a 2016 Toyota 4Runner TRD Pro fully outfitted with a custom ADS 2.5" long travel suspension, Shrockworks Armor and Bumpers, Front Runner roof rack, Baja Designs LED lighting all over and much more. As everyone in the Houston, TX area knows, if you need assistance with your Toyota or Lexus off-roader, you talk to Tom.