Old-school customer service. OffroadAlliance.com was founded to fill a void, plain and simple, and the old-school customer service we offer has always been the ideal that’s guided us in filling that void.
We Live Off-Roading
As off-road truck and SUV enthusiasts ourselves, we found it nearly impossible to find truly knowledgeable sales help or after-sale support when it comes to vehicle modifications. As marketplaces have continued to take over online commerce, there's no shortage of companies selling off-road parts online. There is, however, a shortage of off-road companies offering old-school customer service with expert help when you need it–before, during, and after the sale.
That's where OffroadAlliance.com sets itself apart from the rest: we provide the old school customer service we wanted to see as off-roaders–you know, real service. We pick up the phone even on Sundays or late at night. We know how excited you are to get your parts and install them. We know you may have questions about the parts you recently purchased. We know because it’s the same way we are!
When you talk to one of our pros, you’re chatting with a fellow enthusiast, same as if you were talking to us at the car meet or on the trails. We'll make recommendations based on your needs and our experience, not based on our bottom line. Each one of us, from our website's developers to the company's owners, drive modified off-road vehicles. We live it, breathe it, and love it. When it comes time to put together your next build, forget the trial and error - call Offroad Alliance. We don’t just work tirelessly to ensure you're informed about part and manufacturer options and that you get your parts quickly. We're happy to offer our firsthand experience and installation help.
Down The Block Or Across The Country
In addition to our website, we have two retail, warehouse, and installation shops located near Boston and Houston. Our busy installation bays and extensive warehouse inventory mean that we test, install, and use the products we sell every day. It also gives us the flexibility to offer one of the widest selections of off-road parts backed by knowledgeable off-roaders on the market.
The Team Behind The Offroad Alliance Dream
Jeff is the founder of Offroad Alliance, having started his 4x4 truck addiction early in life. He spent an entire summer when he was in high school customizing his first Toyota pickup. Since those days, he has customized many trucks and Jeeps, always for his own use. When he purchased a Ford Raptor in 2013 and wasn’t happy with the fog light options that were available, he decided to create his own.
Jeff built a prototype and splashed some pictures around the internet. When he got calls from other owners asking if the kit could be made for them, he started selling custom truck parts. He’s gone on to design and manufacture many other truck parts and accessories, but his commitment to quality and desire to provide the highest level of old-school service is what makes him unique. He loves talking about trucks, mods, and parts to other truck enthusiasts whenever he can.
Adorna embodies our ideal of old-school customer service, making her one of the lead problem solvers at Offroad Alliance. She plays a dynamic role at the company, focusing mostly on order fulfillment and customer service–especially in after-sales support, where her can-do attitude and attention to detail shine. Adorna’s passion for helping customers helps us all stay true to our mission of helping you build a better off-road truck or SUV. In her free time, she enjoys socializing, being outdoors, and spending time with her daughter.
Chris is the Director of Sales and Customer Service, along with managing discussion forum outreach for Offroad Alliance. Chris's first off-road vehicle was a 2010 Ford SVT Raptor. In 2012, Chris founded Crown Offroad - an online retailer specializing in the F-150 Raptor. When Crown Offroad merged with Ford Raptor Lights 2017, Offroad Alliance was born. Chris has been a prominent figure in the F-150 Raptor scene for over a decade, building a strong community and spending his time playing in the sand throughout the Southwest USA.
Chris has owned three F-150 Raptors, his most recent being a heavily modified 2018 SuperCrew. After moving to the east coast in 2018, Chris spent his time off-roading up and down the East Coast in his 2018 TRD Pro Tacoma outfitted with King Suspension, Camburg UCAs, cold air intake, exhaust, wheels, tires, and Baja Designs lights galore. Our in-house Raptor expert, call him today to start your Raptor build off the right way–backed by a wealth of real-world off-roading experience.
When he's not busy helping customers, Cody is also the social media content creator for Offroad Alliance. His passion for cars and trucks started at a very young age, watching and learning from his own father, who has also been involved in the aftermarket parts world for many years, and his grandfather had a vast classic car collection which is the subject of many fond childhood memories. Following their footsteps, Cody has built many off-road rigs over the years, including an 87 GMC Jimmy with a 6" lift on 35" tires and a 1988 Jeep Grand Cherokee with a 4" lift.
After serving eight years of active duty in the Army, he entered the world of new Ford truck sales in 2016, quickly developing a passion for the F-150 Raptor and launching his popular Instagram profile @theraptorconnection. Cody decided to join the Offroad Alliance team because aftermarket modifications and off-roading have always been a passion of his. His current truck is a 2019 F-150 FTX with ICON Alloys wheels, Toyo tires, Baja Designs fog lights, and Alpharex headlights. If you're contacting us by phone, chat, or on social media, chances are you'll have the opportunity to talk to Cody!
Cole was born and raised in Florida, but he’s spent the last 12-years in Arizona, exploring his off-roading hobby. A passion formed during his Sunshine Stats childhood, Cole’s commitment to mud and desert trucks led him to competitive off-road racing for a number of years, first with dirt bikes before moving on to racing his 500hp class 1450 race truck with 30" of suspension travel for several seasons, including racing in the Mint 400, Battle at Primm, and Rage at the River, just to name a few.
Currently, Cole has a RZR 1000 as his family's off-road toy, but he's always ready to talk about almost anything high performance with a motor! Prior to joining the Offroad Alliance team, he spent seven years in off-road parts sales. No matter what your goals are, Cole delivers our old-school service backed by the personal and professional experience to help in any manner possible!
Josh is a native of Brockton, Massachusetts and one of Offroad Alliance's longest-tenured employees. If you've ever ordered from our company, chances are that Josh was responsible for ensuring your order was fulfilled correctly and in a timely manner. An invaluable part of the ORA team, Josh is responsible for warehouse management, order fulfillment, and customer service. He’s especially proud y proud to help owners of the Gen 3 F-150 Raptor and the new Bronco–his favorite off-road vehicles–build vehicles that are up to any challenge. A proud father of 3 who enjoys spending time hiking or vacationing in warmer climates, Josh deserves a truck bed full of credit for our 5-star customer service reputation built on going beyond expectations.
Thomas is the in-house Toyota 4WD guru at Offroad Alliance and manages our Conroe, TX location. Thomas's love for high-performance vehicles started in high school when he bought his first vehicle–a Dodge Charger. Thomas quickly became hooked on the performance, power, and the world of aftermarket modifications. After moving to Colorado, Thomas quickly realized his need for a 4WD vehicle–that's when his off-roading addiction began. He switched out his Charger for Toyota 4Runner and was instantly hooked after going off-road for the first time.
Thomas now drives a 2016 Toyota 4Runner TRD Pro fully outfitted with a custom ADS 2.5" long-travel suspension, Shrockworks Armor and Bumpers, Front Runner roof rack, Baja Designs LED lighting all over, and much more. He’s also directly responsible for snagging Nick with the old-school customer service we love to deliver. As everyone in the Houston, TX area knows, if you need assistance with your Toyota or Lexus off-roader, you talk to Tom.